2017 Group Annual Reports
"We have grown at a dramatic pace, securing record levels of new business and profitability in 2017, while continuing to differentiate ourselves from our biggest competitors and offering some of the best products in the market with exceptional service.
We remain optimistic about the outlook for 2018 and beyond, and expect to continue growing key areas of our business by focusing on providing high-quality products and service at competitive prices. We will harness our investment in new technology to ensure that our cost base remains competitive, so that we can continue to offer our customers value-for-money products and excellent customer service."
- Phil Loney, Group Chief Executive