We have a few ways you can change your payment details with us.
How you can let us know
Online
You can log in and update your account details with us online.
By phone
You can call our team on 01-429 3333 and update your account details.
By email
You can download the direct debit mandate form and return it to us signed and completed by email to service@royallondon.ie.
By post
You can post a completed, signed and dated direct debit mandate form to us.
Through your bank
We can update your account details with us if your old bank provides us with your new account details. This is done by them sharing your ‘switcher form’ with us.
If your policy was taken out under our past brand names Royal Liver or Irish Life (Home Services)...
Please use these details below for a more efficient service.
If your policy number starts with the numbers 7, 17, 18, 25, or 56
If your policy number starts with the numbers 7, 17, 18, 25, or 56 please complete and sign this IB Direct Debit Form.
If your policy number starts with the numbers 8, 9, 49, 55, or 61 or starts with the letters A, P or R
If your policy number starts with the numbers 8, 9, 49, 55, or 61 or starts with the letters A, P or R please complete and sign this OB Direct Debit Form.
You can then email it to info@royallondon.ie or post it to Royal London Insurance DAC, P. O. Box 12995, Dublin 2.
If you do not have or know your policy number, please email us at info@royallondon.ie and include your name, address and contact number and we will send you the suitable form to complete. If you need any help or have any questions about your policy, you can call our team on 01 429 3440.