Our Claims Service

Looking out for you

When you take out life insurance, it’s important to know that you have placed your money and trust in a dependable company who will protect you and your family when it’s needed most.

We know that claims are made during difficult times. So, our focus is to make sure we pay claims quickly and with minimum paperwork to help ease financial worries and allow customers and their families to focus on what matters most.

From the moment a customer or their family contacts us, they can be sure they’re in safe hands, with all claims being handled by our team based here in Ireland.


Find out how to make a claim


Recent claims examples

We've put together a booklet which provides details of some real-life claims examples. 

You can have peace of mind knowing that, if you ever need to make a claim, you can rely on the Royal London claims team to quickly handle claims with sensitivity and empathy.

Read more about these real-life claims

We have created some short video animations designed to bring some recent, real-life claims examples to life. To watch, just click on either of the videos below.