Coronavirus (Covid-19) update

The health and safety of our colleagues, brokers and customers remains our top priority and we are following all safety advice and guidelines from the Government.

In March 2020, we implemented our contingency plans which allow us to protect our service delivery and ensure staff safety. Since Friday 13 March 2020, all colleagues, where possible, have worked from home.

Our people can work remotely, and our systems are enabled to facilitate this. Our move to remote working has not impacted our core business operations and we continue to be contactable as normal through phone and email.

We will continue to follow updates and guidance from Government and health officials. This is clearly an unprecedented situation and we will do whatever we can to support our customers during these challenging times.

We would like to reassure you that our customers’ life cover will not be impacted by Covid-19. In the unfortunate circumstance that a customer contracts Covid-19 and dies, our life policies would pay out in line with our usual claims philosophy.

A guide to managing your money during difficult times

We've created a handy guide so you can easily find information about managing your finances during difficult times. Worrying about how you’ll manage to cover costs and bills can impact your mental and physical wellbeing. But there are things you can do that may help and that's what this guide is for.

If you have any questions about financial planning, get in touch with your Financial Broker.

Get the guide